Customer Service Representative
JoS. A. Bank Clothiers
New York City, New York, US
About the Role
JoS. A. Bank Clothiers - 2321 8th Ave, New York, NY, United States, 10027 [Customer Service Representative] As a Customer Service Representative at JoS. A. Bank Clothiers, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions; Incorporate suggestive selling techniques when assisting customers and responding to any customer inquiries and needs; Assist with replenishing merchandise, store layout, recovery, housekeeping of the store; Maintain an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements...Hiring Immediately >>
Responsibilities
- Handle customer purchases returns exchanges store credits
- Respond to customer inquiries and respond to needs
- Assist with replenishing merchandise and store housekeeping
Qualifications
- HS/GED or higher
- customer service experience preferred
- ability to operate POS system
Required Skills
customer service
POS operation
upselling
product knowledge
problem solving
Keywords
retail
customer support
sales
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