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Customer Service Representative | Billing Support

Spectrum Zanesville, Ohio, US

About the Role

Spectrum - - Responsibilities: Respond to customer inquiries related to billing; Provide efficient resolution using research to resolve issues; Empathize with customers and address billing needs; Establish and grow professional, positive relationships with Spectrum customers; Collaborate with management on customer issue escalations

Responsibilities

  • Respond to customer inquiries related to billing
  • Resolve issues using research
  • Collaborate with management on escalations

Required Skills

customer service billing support communication

Keywords

customer service billing support

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Job Overview

Date Posted 3 days ago
Location Zanesville, Ohio, US
Job Type Full-time
Work Mode Onsite
Category Customer support service, Billing support, Billing issue resolution

About the Company

Spectrum