Customer Service Representative | Billing Support
Spectrum
Zanesville, Ohio, US
About the Role
Spectrum - - Responsibilities: Respond to customer inquiries related to billing; Provide efficient resolution using research to resolve issues; Empathize with customers and address billing needs; Establish and grow professional, positive relationships with Spectrum customers; Collaborate with management on customer issue escalations
Responsibilities
- Respond to customer inquiries related to billing
- Resolve issues using research
- Collaborate with management on escalations
Required Skills
customer service
billing support
communication
Keywords
customer service
billing
support
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