Customer Service Representative [1st Shift - Ft - Work from Home]
Stryker
Selma, Alabama, US
About the Role
[Customer Support / Remote] - Anywhere in U.S. / Up to $34.82-hr depending on location / Medical-Rx-Dental-Vision-Life-AD&D-Disability / 401(k) plan / ESPP / HSA-FSA / - As a Customer Service Representative, you will: Handle incoming customer inquiries via phone and email in a timely and professional manner; Provide accurate and efficient resolution to customer issues and concerns; Maintain customer records and update databases as needed; Collaborate with internal departments to ensure timely and effective communication with customers; Follow company policies and procedures to ensure customer satisfaction and retention; Utilize strong problem-solving and communication skills to resolve complex customer inquiries. Hiring Immediately >>
Responsibilities
- Handle incoming customer inquiries via phone and email
- Collaborate with internal departments to ensure effective communication
- Provide accurate and efficient resolution to customer issues and concerns
Qualifications
- 2+ years?
- High school diploma?
- Customer service experience required
Benefits
Health, dental, vision benefits
401(k) plan
Required Skills
customer service
communication
problem-solving
data entry
multitasking
Keywords
customer service
remote work
phone support
email support
databases
Interested in this role?
Apply now and take the next step in your career.