Customer Service Rep
Lincare
Newark, Delaware, US
About the Role
Lincare - - Responsibilities: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system; Assesses customer need for additional products/services; Assesses customer compliance with physician orders; Answers questions and provides customer education regarding products/services; Documents calls in computerized record keeping system
Required Skills
communication
customer service
phone support
record keeping
product knowledge
Keywords
Customer Service
Inbound calls
Outbound calls
Education
Medical products
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