Customer Service Manager
Wendy's
Beaver, Utah, US
About the Role
Wendy's - - Responsibilities: Lead planning process for daily operations to guarantee every shift is set up to deliver the best customer service; Train, monitor and reinforce food safety procedures to crew members; Act as Cash Manager as needed, including setting up cash registers at open and reconciling cash; Supervise shifts by completing and executing the Daily Operations Plan; Conduct regular table visits to gain feedback on customer experience and coach crew members
Responsibilities
- Lead daily operations planning
- Train staff on food safety
- Supervise shifts and enforce plan
Qualifications
- Customer service management experience
- Food safety training
- Cash handling experience
Required Skills
Customer service
Team supervision
Training
Cash handling
Operations planning
Keywords
customer service
manager
ops
cash handling
food safety
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