Customer Service Lead
Bass Pro Shops
Auburn, New York, US
About the Role
Bass Pro Shops - - Responsibilities: Provides daily direction to department staff; Maintains plan-o-grams and pricing; Staffs department with service-oriented associates and coordinates training; Coaches and motivates associates to promote customer relations; Resolves customer and associate opportunities with GSM/DM and HR Manager
Responsibilities
- Provides daily direction to department staff
- Coaches and motivates associates to promote customer relations
- Resolves customer and associate opportunities with GSM/DM and HR Manager
Required Skills
customer service
leadership
training
coaching
staff coaching
Keywords
customer service
leadership
training
coaching
retail
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