Customer Service Clerk
The Kroger
Golden, Colorado, US
About the Role
The Kroger Company - 17171 South Golden Road - Responsibilities: Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment; Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business; Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products; Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty; Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control
Responsibilities
- Greet customers and assist them to products
- Oversee front end operations to meet sales and labor goals
- Respond to questions and resolve issues
Qualifications
- Prior experience in customer service
- Excellent communication skills
- Ability to work in a team
Required Skills
customer service
front end operations
communication
teamwork
problem solving
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