Customer Service Clerk
R+L Carriers
Troy, New York, US
About the Role
R+L Carriers - 10 East Industrial Parkway - Responsibilities: Maintain positive relationship with customers and assist customers and other employees in tracking and monitoring freight movement; Use customer retention techniques to ensure customers feel valued and listened to, to resolve issues, and promote company goals and objectives; Daily freight tracing with customers; Assist other terminals in freight related issues; Perform other related duties as assigned
Responsibilities
- Maintain positive relationship with customers and assist customers and other employees in tracking and monitoring freight movement
- Daily freight tracing with customers
- Assist other terminals in freight related issues
Required Skills
customer service
freight tracking
issue resolution
communication with terminals
relationship management
Keywords
customer service
freight
logistics
tracking
relationships
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Job Overview
Date Posted
4 days ago
Location
Troy, New York, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Customer service and support, Freight tracking and monitoring
About the Company
R
R+L Carriers
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