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Customer Service Associate

CFS Crystal, Indiana, US

About the Role

Customer Service Associate
About the Company and Customer Service Associate:
  • CFS is working with a fantastic, family-owned company to identify a professional, efficient Customer Service Associate!
  • This is a newly created position due to growth!
  • This is a great opportunity to grow alongside a successful company that loves to promote from within!
  • The Customer Service Associate has room for growth into a sales role!
Overview of the Customer Service Associate role:
  • Provide excellent customer service over the phone and via email
  • Resolve customer issues with professionalism and courtesy
  • Follow up with customers on pending orders and missing information
  • Order Entry
  • Create and distribute invoices for customer orders
  • Assist Sales Team
Preferred Qualifications for the Customer Service Associate:
  • Experience in customer service, experience in invoicing customers will be highly valued
  • Tech-savvy, picks up new systems quickly
  • Excellent written and verbal communication skills, ability to make phone calls with professionalism and courtesy
  • Ability to build and maintain relationships at all levels of an organization
  • Excellent attention to detail

Salary: $18/hour

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Click here to apply online

Required Skills

customer service communication problem solving multi-tasking data entry

Keywords

customer service associate growth sales communication

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