Customer Service Assistant 2 - Intermittent
Ohio State Gov
Columbus, Ohio, US
About the Role
Ohio State Gov - Medicaid [Customer Service Representative] As a Customer Service Assistant at the State of Ohio, you'll: Answer customer enquiries or pass them on to the appropriate department; Give information and help to solve customer problems; Process complaints and, if appropriate, issue refunds; Arrange services for customers, such as booking hotel rooms or arranging car hire; Sell products and take orders...Hiring Immediately >>
Responsibilities
- Answer customer enquiries or pass them on to the appropriate department
- Process complaints and, if appropriate, issue refunds
- Arrange services for customers, such as booking hotel rooms or arranging car hire
Qualifications
- Customer service experience
- Communication skills
- Problem-solving
Required Skills
customer service
problem solving
communication
multitasking
attention to detail
Keywords
customer service
state government
call center
resolutions
billing
Interested in this role?
Apply now and take the next step in your career.