Customer Integration Engineer

Customer Integration Engineer At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. About Us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware‑agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. The Role In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high-quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles. Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. Key Responsibilities Provide hands‑on technical support to customers throughout the development and validation process Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams Troubleshoot and resolve technical issues related to our technology independently Escalate complex or critical issues to the appropriate internal stakeholders Develop deep understanding of customer systems and APIs (e.g. drive‑by‑wire) to effectively guide internal teams Maintain a system‑level perspective to identify root causes, whether vehicle‑based or software‑related About you In order to set you up for success as a Customer Integration Engineer at Wayve, we’re looking for the following skills and experience. Strong problem‑solving skills and analytical thinking Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams; extensive hands‑on experience with development vehicles Proficiency with diagnostic and calibration tools (e.g. CANape or similar) Familiarity with terminal usage and a willingness to develop basic programming skills Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet) and automotive system architectures Practical experience working in an automotive environment, ideally with a track record of bringing products to production Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams Willingness to travel as required Location and Working This is a full‑time role based in our office in Sunnyvale or Detroit. We operate a hybrid working policy that combines time together in our offices and workshops with time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team. Inclusive Interview Experience Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know. Company Values We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self‑driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. Disclaimer DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non‑discriminatory. #J-18808-Ljbffr