Customer Experience Manager
Michaels
Eagan, Minnesota, US
About the Role
Michaels - 1267 Promenade Pl [Department Supervisor] As a Customer Experience Manager at Michaels, you'll: Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations; Lead the omni channel processes; Ensure all front end policies and procedures are followed; Train, observe and coach customer experience team to achieve results...Hiring Immediately >>
Responsibilities
- Lead front-end operations
- Coach customer experience team
- Ensure policies adherence
Qualifications
- Minimum high school diploma
- Experience in customer service/retail
- Leadership/supervision experience
Required Skills
Customer service
Team leadership
Training
Process improvement
Policy compliance
Keywords
customer experience
retail management
front-end
omni-channel
Interested in this role?
Apply now and take the next step in your career.