Customer Experience Manager
Five Below
Duluth, Minnesota, US
About the Role
Five Below - 1600 Miller Trunk Highway - Responsibilities: Wowing customers through personal contact and delivering FAST, friendly checkout experiences; Lead assigned store to achieve and maintain customer service score goals; Oversee front end operations and merchandising to brand standards; Handle opening and closing procedures and maintain store cleanliness; Perform store manager duties in the manager's absence
Responsibilities
- Lead store to achieve customer service score goals
- Oversee front end operations and merchandising to brand standards
- Perform store manager duties in the manager's absence
Qualifications
- Bachelor's degree or equivalent experience in retail (if stated)
- 5+ years of retail leadership experience (if stated)
- Strong communication and leadership skills (if stated)
Required Skills
customer service
retail management
store operations
merchandising
leadership
Keywords
customer experience
store management
team leadership
retail operations
brand standards
Interested in this role?
Apply now and take the next step in your career.