Customer Experience Coordinator-pt
TJX
Downers Grove, Illinois, US
About the Role
TJX - 7349 Lemont Road - Responsibilities: Oversee front-end operations and teamwork to deliver prompt, courteous customer service; Train and mentor Associates on front end principles; Assign registers and coordinate breaks for Associates; Address customer concerns promptly and maintain a positive customer experience; Promote loyalty programs and ensure adherence to store plan
Responsibilities
- Oversee front-end operations and teamwork to deliver prompt, courteous customer service
- Train and mentor Associates on front end principles
- Address customer concerns promptly and maintain a positive customer experience
Qualifications
- Experience in customer service or retail operations
- Ability to train and mentor staff
- Strong communication skills
Required Skills
front-end operations
customer service
training and mentoring
team coordination
problem solving
Keywords
customer experience
retail
front-end
customer service
team leadership
Interested in this role?
Apply now and take the next step in your career.