Customer Care Associate, Redi Carpet
HD Supply
Phoenix, Arizona, US
About the Role
HD Supply - - Responsibilities: Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.; Performs necessary follow-up to ensure customer service expectations are met.; Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.; Researches and suggests alternative products to customers.; Provides representation of products, increasing sales wherever appropriate or as requested.
Responsibilities
- Responds to customer orders and quotations within service goals
- Assists in sales process and follow-up to meet customer expectations
- Researches and suggests alternative products to customers
Required Skills
customer service
order processing
sales support
product knowledge
communication
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Job Overview
Date Posted
4 days ago
Location
Phoenix, Arizona, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer support service, Sales enablement, Customer care associate
About the Company
H
HD Supply
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