Customer Advocate- Remote
Owens & Minor Global
Charleston, West Virginia, US
About the Role
Owens & Minor Global - - Responsibilities: Develops and maintains strong, account-specific operational processes and performance with the customer.; Performs duties on-site with the customer, reacting in a timely manner to customer information and requests.; Manages and ensures contract compliance to all agreed terms and conditions.; Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer.; Acts as liaison between the Hospital and division department heads to ensure smooth conversions.
Responsibilities
- Develops and maintains operational processes with the customer
- Acts as liaison between hospital and division heads
- Collaborates with off-site personnel to ensure accurate information
Qualifications
- experience with account management
- understanding of contract compliance
- communication skills
Required Skills
customer service
relationship management
process improvement
operational coordination
hospital liaison
Keywords
remote
customer advocate
remote work
account management
hospital liaison
Interested in this role?
Apply now and take the next step in your career.