Customer Advocate Ii
Graphic Packaging International
Concord, New Hampshire, US
About the Role
Graphic Packaging International - - Responsibilities: Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment; Order and inventory management based on forecast and other modeling; Manage on time and in full shipments; Project management for our external customers (developing new business with existing customers); Achieve all goals associated with cash flow for GPI as associated for their account
Responsibilities
- Manage order fulfillment communications
- Order and inventory management
- Project management for external customers
Qualifications
- Experience in customer service or account management
- Strong communication and organizational skills
- Experience with order/performance metrics or forecasting
Required Skills
customer service
account management
order management
forecasting
communication
Keywords
Customer Advocate
Order fulfillment
Account management
Customer service
Inventory management
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