Csr / Teller - Dolton - Full Time
Fifth Third Bank
Dolton, Illinois, US
About the Role
Fifth Third Bank - - Responsibilities: Provide excellent customer service in all interactions and refer customers to appropriate partners for consultative conversations.; Maintain and balance daily records and uphold bank policies and procedures.; Handle consumer and business customer problems with professionalism and escalate as needed.; Identify customer needs during interactions and refer to bankers or business partners for referrals.; Support daily office operations and collaborate with platform team to ensure efficient office functionality.
Responsibilities
- Provide excellent customer service in all interactions and refer customers to appropriate partners for consultative conversations.
- Maintain and balance daily records and uphold bank policies and procedures.
- Handle customer problems with professionalism and escalate as needed.
Qualifications
- High school diploma or equivalent
- Customer service experience preferred
- Financial/banking knowledge a plus
Required Skills
customer service
communication
problem solving
computer skills
teamwork
Interested in this role?
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Job Overview
Date Posted
6 days ago
Location
Dolton, Illinois, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 1 years
Category
Finance accounting banking, Bank teller, Customer service specialist
About the Company
F
Fifth Third Bank
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