Counter Sales Associate
Ferguson
Phoenix, Arizona, US
About the Role
Ferguson - - Responsibilities: Engage customers at counter, on the phone, and via email to understand their needs and recommend solutions; Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC and related products to guide customer decisions; Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs; Process transactions efficiently while ensuring accuracy and a positive customer experience; Collaborate with Outside Sales Associates to support account growth and deliver seamless service
Responsibilities
- Engage customers and understand needs
- Recommend plumbing/HVAC products
- Support account growth with sales team
Qualifications
- 2+ years of retail sales experience preferred
- Strong knowledge of plumbing/HVAC products preferred
- Excellent communication skills
Required Skills
customer service
product knowledge
sales
upselling
cross-selling
Keywords
counter sales
retail
plumbing
HVAC
customer engagement
Interested in this role?
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Job Overview
Date Posted
6 days ago
Location
Phoenix, Arizona, US
Job Type
Full-time
Work Mode
Onsite
Category
Sales and customer service, Retail counter sales, Plumbing hvac products
About the Company
F
Ferguson
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