Counter Sales Associate
Ferguson
Ship Bottom, New Jersey, US
About the Role
Ferguson - - Responsibilities: Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions.; Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC, and related products to guide customer decisions.; Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs.; Process transactions efficiently while ensuring accuracy and a positive customer experience.; Collaborate with Outside Sales Associates to support account growth and deliver seamless service.
Responsibilities
- Engage customers at counter/phone/email
- Serve as product expert in plumbing/HVAC
- Process transactions
Qualifications
- Experience in sales/customer service
- Product knowledge in plumbing/HVAC
- Communication skills
Required Skills
customer service
sales
product knowledge
communication
Keywords
counter sales
plumbing
HVAC
retail
customer service
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