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Consumer Access Specialist

AdventHealth Manchester, Kentucky, US

About the Role

AdventHealth - 210 Marie Langdon Drive - Responsibilities: Registers patients for all services, ensuring accuracy and minimizing duplication of medical records; Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed; Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans; Collects critical demographic information from patients and confirms insurance details; Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls

Responsibilities

  • Registers patients for all services
  • Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed
  • Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans

Qualifications

  • High school diploma or equivalent
  • Experience in healthcare/medical billing or front desk preferred
  • Strong communication skills

Benefits

Health insurance benefits
Paid time off

Required Skills

customer service data entry billing phone etiquette problem solving

Keywords

patient registration front desk healthcare billing Medicare ABN

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