Consumer Access Specialist
AdventHealth
Manchester, Kentucky, US
About the Role
AdventHealth - 210 Marie Langdon Drive - Responsibilities: Registers patients for all services, ensuring accuracy and minimizing duplication of medical records; Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed; Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans; Collects critical demographic information from patients and confirms insurance details; Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls
Responsibilities
- Registers patients for all services
- Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed
- Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans
Qualifications
- High school diploma or equivalent
- Experience in healthcare/medical billing or front desk preferred
- Strong communication skills
Benefits
Health insurance benefits
Paid time off
Required Skills
customer service
data entry
billing
phone etiquette
problem solving
Keywords
patient registration
front desk
healthcare billing
Medicare
ABN
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