Collections Specialist

About the Organization & Opportunity:

• Our client is well-known within the healthcare industry
• Growing organization that recently founded
• Current employees praise the work-life balance and opportunities for professional development and advancement

Collections Specialist

Responsibilities:

• Collections Specialist will make outbound collections calls.
• Collections Specialist will make calls based on the aging buckets provided (e.g. a patient balance could be newer or about to go to collections. Calling the patient to get paid in full or put on a payment plan)
• Collections Specialist will make 50-60 calls/day or calls weekly.
• Collections Specialist role will be patient focused role. (Collections Specialist will not be speaking with insurance.
• Collections Specialist will complete ad hoc tasks and projects, as requested

Requirements:

• Experience in medical collections or AR experience in insurance – must be able to explain to the patient why a cost wasn’t covered by insurance.
• Should have experience with a medical collections software (Epic, Modernizing Medicine, ModMed, etc.)
• Previous AR experience
• Basic Excel experience – ability to update a spreadsheet

Personality Fit:

• Strong customer service skills
• Clear and professional communication skills
• Team player
• Motivated
• Ability to work independently
• Not afraid to ask questions

Salary: $43K - $47K

Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INMAR2026