Client Service Lead - Third Shift
Crane Worldwide Logistics
Lockbourne, Ohio, US
About the Role
Crane Worldwide Logistics - 714 Bosses Way - Responsibilities: Responds to orders, general client inquiries, invoice questions and client complaints; Records consistent problem areas; Resolves issues with orders, delivery dates or service; Expedites corrections or adjustment; following up to ensure resolution; Provides leadership, coaching and training to a team of client service specialists
Responsibilities
- Responds to orders and client inquiries
- Provides leadership and coaching to a team of client service specialists
- Resolves issues with orders, delivery dates or service
Qualifications
- Experience leading a client service team
- Strong communication and problem-solving skills
- Experience in logistics or freight forwarding
Required Skills
customer service leadership
team coaching
issue resolution
logistics knowledge
communication
Keywords
customer service
leadership
logistics
client relations
order management
Interested in this role?
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Job Overview
Date Posted
5 days ago
Location
Lockbourne, Ohio, US
Job Type
Full-time
Work Mode
Remote
Experience
Up to 5 years
Category
Business operations procurement, Client services, Team leadership, Logistics support, Third shift
About the Company
Crane Worldwide Logistics
logistics & supply chain
Houston, United States
3400 employees
1B
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