Claims Litigation Manager

Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring! Position Overview: The Senior Claims Manager is responsible for leading a team of adjusters and/or managers while providing advanced technical oversight, project leadership, and analytical insight to continuously enhance the claims experience. The ideal candidate is forward-thinking and has a proven track record of successfully guiding teams through complex, litigated and non-litigated Commercial and Personal lines Casualty claim files. A Few Key Responsibilities (Essential Functions**): Operations & File Management * Oversee daily claims operations, ensuring balanced workloads and high-quality file handling. * Identify and monitor high-severity/complex claims; participate in reserving and resolution discussions. * Implement and maintain quality assurance through monthly audits. Leadership & Strategy * Contribute to Claims Leadership vision, strategy, planning, and goal execution. * Lead process improvement initiatives and drive performance enhancements through data analysis. Collaboration & Relationship Management * Partner with independent service providers for timely, accurate claims resolution (casualty, property, auto, catastrophe) * Build and maintain strong relationships with agents, policyholders, vendors and internal teams. Qualifications & Skills: REQUIRED: * Bachelor's degree and 5+ years prior experience handling large, complex litigated and non-litigated Commercial and Personal lines claims and 5 years of management experience; experience may substitute for education * Demonstrated success in leading teams to achieve and exceed organizational goals through strong execution and results-driven leadership. * Strong customer service orientation, including internal and external customers. * Ability to communicate effectively with all levels of the organization, customers, vendors and service providers. * Ability to quickly adapt to changing priorities. * Possess a comprehensive knowledge of Commercial and Personal lines insurance contracts. * Strong project and analytical experience in identifying solutions to improve the claims experience. * Working proficiency in the Microsoft suite of products including Word, Excel, PowerPoint, and Outlook Comprehensive Benefits: * Pay Range: $79,276 - $147,228 * Flexible hybrid work schedule (3 days per week in Seattle office required) * Medical, Dental, and Vision plans * 401(k) plan with up to 5% match * Employer sponsored LTD, life insurance, and AD&D * Discretionary profit sharing and bonuses * Fully subsidized ORCA card and/or free parking for Seattle employees * Education Reimbursement * On-Site Fitness Center * Opportunities for career growth and advancement within the organization. * A supportive and collaborative work environment. * Ongoing training and professional development opportunities. How to Apply: If you are passionate about helping people, have a strong understanding of casualty claims, and are ready to join a dynamic team, we encourage you to apply. Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply. Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences. Compensation details: Yearly Salary PI4ee818587ada-