Call Center Representative
Providence Health & Services
Santa Rosa, California, US
About the Role
Providence Health & Services - JobID: [Call Center Representative] As a Call Center Representative at Providence Health & Services, you'll: Answer incoming calls from patients and provide exceptional customer service; Schedule appointments and update patient information in the system; Verify insurance coverage and obtain necessary authorizations; Assist with billing inquiries and resolve any issues; Collaborate with healthcare providers to ensure accurate and timely communication; Maintain confidentiality and adhere to HIPAA Immediately >>
Responsibilities
- Answer incoming calls from patients
- Schedule appointments and update patient information in the system
- Verify insurance coverage and obtain necessary authorizations
Required Skills
customer service
HIPAA
data entry
billing inquiries
insurance verification
Keywords
call center
healthcare
customer service
HIPAA
insurance verification
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Job Overview
Date Posted
3 days ago
Location
Santa Rosa, California, US
Job Type
Full-time
Work Mode
Remote
Experience
2-4 years
Category
Healthcare allied health, Call center, Patient services
About the Company
P
Providence Health & Services
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