Call Center - Incoming
Hamilton Connections
East Haven, Connecticut, US
About the Role
Hamilton Connections - - Responsibilities: Manage incoming customer calls; Track interactions and update client information on client software; Navigate objections to secure appointments; Maintain a positive attitude while scheduling call center customers; Build trust with customers
Responsibilities
- Manage incoming customer calls
- Navigate objections to secure appointments
- Schedule appointments
Qualifications
- Experience with customer service
- Strong communication skills
- Ability to handle objections
Required Skills
Call handling
CRM software
Appointment scheduling
customer service
Keywords
call center
inbound
customer service
appointment scheduling
objection handling
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