Business Support Specialist Ii

In this position, you will provide program support in mainly an office setting, and, as needed, in a field setting, for the Colorado Springs Fire Department's Wildfire Mitigation Section. This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.

Job Type: Special (at-will), with benefits. Funding will be re-evaluated every 3 years.

Hours: 40 hours a week, Monday - Friday, 7:30 am - 4:30 pm (some nights and weekends depending on department needs)

Work Location: Fire Department Complex, 375 Printers Parkway, Colorado Springs

Office setting essential job functions:

• Provide clerical and customer service support for the Wildfire Mitigation Section to include promptly answering public phone calls and responding to public inquiries
• Register citizens for various Wildfire Mitigation Section programs
• Schedule appointments for staff members and respond to public inquires
• Help manage staff member's calendars (anywhere from 1-8 calendars)
• Track paperwork for chipping, stipends, grants, etc.
• Data entry
• Monthly report tracking for staff members
• Assist with grant tracking and reporting
• Assist with budget data entry and reconciliation
• Assist with invoice processing and tracking
• Assist with tracking wildfire mitigation code updates and items related to code
• Chipping sign prep for the Chipping Program
• Draft memos, letters and update documents
• Attend HOA/neighborhood meetings, after hours, to assist with educating residents on wildfire risk and assisting Wildfire Mitigation Program Administrators
• Assist with project work by making maps, sending out email notifications to contractors, and setting up meetings
• Provide logistical and clerical support, and communicate with the public in the event of a wildfire
• Be the main point of contact for Accela items as it relates to the Wildfire Mitigation Section

Field Setting essential job functions:

• As needed, meet with citizens, HOA, and tree contractors to conduct onsite consultations, pre-frame inspections, and cost share stipends to educate citizens on their wildfire risk and what they can do to lower their wildfire risk
• As needed, take photos of project work for section tracking
• As needed, conduct curbside wildfire risk assessments to update the risk map online for citizens
• Put out chipping signs and project signs

We are looking for candidates who demonstrate:

• Knowledge of standard office technology; intermediate to advanced knowledge of Microsoft Office Applications, particularly Microsoft Word, Excel, PowerPoint, and Outlook
• Knowledge of proper English usage, spelling, punctuation, and grammar
• Ability and commitment to provide excellent customer service
• Ability to communicate clearly and concisely, orally and in writing
• Ability to follow oral and written directions and work as part of a team
• Ability to establish and maintain effective working relationships
• Ability to manage multiple priorities and deadlines
• Ability to produce a work product with a high attention to detail and minimal errors
• Ability to work in an office setting and in a field setting in extreme weather conditions (heat and cold)
• Ability to safely operate assigned City vehicles

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Three (3) years of full-time professional experience in a related field
• Possess and maintain a valid, non-probationary Colorado driver's license not subject to restriction related to alcohol and/or drug violations or pending charges

• Experience managing multiple calendars/schedules using Microsoft Outlook
• Specialized college level coursework in natural resource management, fire science, forestry, or a related field
• GIS experience

Physical Demands: This position requires exerting up to 10lbs occasionally and the ability to walk on uneven terrain, steep slopes, and rocky conditions as needed.

Environmental Conditions: Primary Work Environment: Office and Field Setting Extreme Temperature: Occasionally Wetness and Humidity: Occasionally Respiratory Hazards: Occasionally Noise and Vibrations: Occasionally Physical Hazards: Occasionally Mechanical and/or Electrical Hazards: Occasionally Exposure to Communicable Diseases: Rarely

Please contact CSFD Human Resources at for any questions about this position.