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Business Analyst 2

InstantServe Austin, Texas, US

About the Role

Business Analyst

Location: Austin, TX

Responsibilities
  • Collaborate with stakeholders to gather requirements, understand business needs, and translate them into clear and concise functional specifications.
  • Evaluate and document current and future state business processes, including process flow diagrams, use cases, and user stories.
  • Conduct comprehensive analysis of existing business processes, systems, and workflows to identify inefficiencies, bottlenecks, and areas for improvement.
  • Conduct gap analysis to identify discrepancies between current and desired states and propose viable solutions.
  • Facilitate workshops, JAD sessions, meetings, and interviews with stakeholders to elicit requirements, address concerns, and ensure alignment on project objectives.
  • Develop business cases and feasibility studies to support proposed initiatives, including cost-benefit analysis and return on investment (ROI) calculations.
  • Collaborate with development teams and technical resources to ensure that business requirements are accurately translated into system specifications.
  • Support testing efforts by defining test scenarios, reviewing test cases, and participating in user acceptance testing (UAT).
  • Provide ongoing support during implementation and post-implementation phases, including user training, issue resolution, and change management activities.
  • Monitor and track project progress, milestones, and deliverables, ensuring adherence to timelines and budget
Qualifications
  • At least 4 years of experience as a Business Analyst.
  • Strong knowledge of business analysis methodologies, tools, and techniques.
  • Proficiency in gathering and documenting business requirements, use cases, and functional specifications.
  • Excellent analytical and problem-solving skills, with the ability to think critically and propose creative solutions.
  • Solid understanding of software development life cycle (SDLC) and project management principles.
  • Strong interpersonal and communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Responsibilities

  • Collaborate with stakeholders to gather requirements
  • Facilitate workshops and elicitation sessions
  • Support testing and UAT

Qualifications

  • 4+ years BA experience
  • SDLC and PM knowledge
  • Strong communication skills

Required Skills

requirements gathering functional specifications use cases process analysis UAT support

Keywords

business analysis requirements SDLC UAT stakeholder management

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