Bilingual Hotel Housekeeping Supervisor

Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient Housekeeping operation. Prepares work schedules in accordance with forecasted occupancy. Supervises the day to day activities of housekeeping staff. Maintains familiarity with cleaning equipment; fills out requisition orders as necessary. Oversees and conducts inspections of Public Space for efficiency and cleanliness. Insure public space meets and exceeds customer expectations for the appearance of the hotel. Conducts department training on a regular basis. Provides staff with the skills training to provide value added service to customers. Monitors service and teamwork on a regular basis and counsels associates as needed. Insure that guest rooms are within the standards of AURO and franchise hotels. Inspects all guest rooms each quarter; checks \"In\" house or \"Stay-over Rooms\" as necessary. Writes maintenance orders as needed. Conducts inventories as assigned. Checks linen closets and carts for cleanliness and supplies. Trains associates on proper cleaning techniques. Uses 100 point inspection to ensure quality of rooms by inspecting rooms following cleaning by housekeepers. Insure that all associates follow safety rules and procedures. Takes corrective action where required to improve safety of work areas. Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports. Determines, communicates, and monitors achievement of standards of performance on a timely basis. Maintains proper linen pars, chemicals, and amenity inventories. Recommends purchases of products; remaining within budget. Coordinates housekeeping work with other departments; Front Office, Engineering, Banquets, etc. Confers closely with the Executive Housekeeper at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required. Coordinates staffing and payroll to conform with productivity and budgetary standards. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Preferred Education: High School or better.

Preferred Experience: 1-2 years: Previous housekeeping experience in a lead or supervisor role.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.