Bilingual Customer Service Representative Pembroke Pines, Fl
Waste Pro
Pembroke Pines, Florida, US
About the Role
Waste Pro - - Responsibilities: Answer and manage high-volume inbound customer calls in a professional and timely manner; Assist residential and commercial customers with service requests, billing inquiries, account updates, and issue resolution; Provide accurate pricing and service quotes for new customers; Establish and maintain customer accounts, including service details, billing information, and pricing documentation; Retain customers by addressing concerns, offering solutions, and providing alternatives to cancellation requests
Responsibilities
- Answer and manage high-volume inbound customer calls
- Assist customers with service requests, billing inquiries, account updates
Qualifications
- Experience in customer service
- Bilingual in English/Spanish preferred?
- Strong communication skills
Benefits
Health insurance
401(k) matching
Required Skills
customer service
bilingual spanish-english
issue resolution
pricing guidance
account management
Keywords
bilingual
customer service
inbound calls
billing
account management
Interested in this role?
Apply now and take the next step in your career.