Back End Engineer (remote)

Location: Remote (USA or Canada-based)Type: Full-timeCompensation: $110,000 - $250,000 (subject to qualifications and experience) + equity + premium benefitsAbout Files.comFiles.com is a profitable, founder-led SaaS company that powers secure file transfer and automation for more than 4,000 enterprise customers worldwide. We have built a $35million+ business with a team of 70 people and are scaling intentionally.OverviewAs a Backend Ruby Engineer, you will build production-grade systems that handle hundreds of millions of API calls each day. Your work will directly support high-profile brands such as Marc Jacobs, GrubHub, Michelin, and many others. The role involves deep Ruby expertise as well as opportunities to contribute to Golang, Python, and other parts of the stack.What Makes This Role DifferentBeyond Rails: work on a custom Ruby framework, a custom job system, Redis, Elasticsearch, and integrations with cloud providers such as S3 and Azure.Serious CI/CD: use GitLab for continuous integration and deployment on AWS.Testing: use Bundler, RSpec, Minitest, and Factory Bot to ship fast and reliable code.World-class training and documentation: access a comprehensive internal engineering guide.High-scale systems: maintain hundreds of millions of API calls per day with reliability as a priority.Engineer-first culture: full autonomy and support from a flat engineering team.Proven growth path: managers are promoted internally, and engineers can take on leadership, platform, or open-source tracks.Recent ProjectsUniversal Metadata Extractor – a scalable pipeline to extract and normalize metadata from many file types for search and audit.Job Orchestration Engine – an internal distributed Ruby job system for parallel file processing.Cross-Cloud Automation – workflows across SharePoint, Box, and Google Drive.Upcoming Projects (next 6–12months)AI-Powered Content Discovery – semantic file search using vector embeddings.Zero-Trust File Sharing – design ephemeral links with device posture and geolocation constraints.Next-Gen Sync – rebuild the sync layer for multi-directional, conflict-aware synchronization at petabyte scale.Observability at Scale – deploy a monitoring framework with distributed tracing.Policy as Code – let IT teams define security and retention rules in code.What You'll Actually DoOwn features end-to-end: design, implement, deploy, and support services.Push beyond Rails with microservices, Redis, Elasticsearch, and large-scale across infrastructure, frontend, and product teams.Elevate quality through code reviews, documentation, and standards.Optimize performance by identifying bottlenecks and building reliable, fast systems.Who Thrives in This RoleEngineers who solve hard scale problems and like dealing with millions of API calls daily.Builders who write clean, maintainable code.Polyglots who love Ruby and also want to explore Golang, Python, or full-stack work.People who thrive in high-trust, flat teams and value autonomy.Engineers who engage with open-source communities.Growth PathTechnical Leadership – own major services and mentor others.Infrastructure / Platform Engineering – work on orchestration, observability, deployment systems.Staff / Principal – tackle company-wide architecture challenges.Open-Source Impact – contribute upstream improvements.BenefitsPaid health, dental & vision (75% for family).401(k) with 4% company grants for every employee.Paid parental leave.20 PTO days + 11 holidays + full company winter break.$1,000 signing bonus, modern Apple laptop, anniversary gifts.Team travel to major U.S. cities.EEO is an equal-employment-opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.J-18808-Ljbffr