Associate Technical Support Engineer

Associate Technical Support Engineer page is loaded## Associate Technical Support Engineerlocations: Owings Millstime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: JRCreate the future of e-health together with us by becoming an** **Associate Technical Support Engineer**At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.**Your Contribution:*** Support customers using CGM proprietary products by answering calls for technical support.* Respond to customer inquiries and monitor programs to ensure on-time, effective responses.* Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes.* Manage multiple open cases and provide timely updates to internal and external customers.**Your Qualification:*** Associates Degree or 2 years Call Center/Customer Support experience.* Must have the ability to pay attention to detail and to work independently.* Must have the ability to handle confidential information.* Excellent organizational and prioritization skills.* Strong interpersonal and communication skills verbally and written.* Ability to work in a fast-paced environment.* Ability to multi-task and work efficiently.**What you can expect from us:*** **Purpose**: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.* **Equal Opportunity Employer:** At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.* **Career Opportunities**: We are offering a variety of internal career opportunities and numerous long-term perspectives.* **Security**: We offer a secure workplace in a crisis-proof market.* **All-round benefits package**: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.* **Work environment**: Modern workplaces, flexible working hours, hybrid work options and much more.**We create the future of e-health.** Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference. #J-18808-Ljbffr