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Remote Technical Support Specialist (home-based)

Military, Veterans and Diverse Job Seekers San Diego, California, US

About the Role

A tech support company in California seeks a Technical Support Representative for a home-based position. Responsibilities include managing customer inquiries about the Optos Panoramic200 and troubleshooting network-related issues. Ideal candidates should possess at least one year of technical support experience and strong customer service skills. Work hours will vary, including one Saturday shift per month. This position requires a high school diploma and proficiency in IT networking. #J-18808-Ljbffr

Responsibilities

  • Provide technical support to customers
  • Troubleshoot network issues
  • Assist customers with product-related inquiries

Qualifications

  • High school diploma
  • 1+ year experience in tech support
  • Networking proficiency

Required Skills

Customer service Technical troubleshooting IT networking Remote support Product knowledge

Keywords

remote technical support networking customer service home-based

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Job Overview

Date Posted 1 week ago
Location San Diego, California, US
Job Type Full-time
Work Mode Remote
Experience 1+ years
Category Tech support, Remote it support, Network troubleshooting

About the Company

Military, Veterans and Diverse Job Seekers