Assistant Store Mgr - Sales & Service, Full Time, Annapolis - Williams Sonoma
Williams-Sonoma
Annapolis, Maryland, US
About the Role
Williams-Sonoma Inc. - 1906 Towne Centre Boulevard - Responsibilities: Leads the store team to create an exceptional experience for customers and exceed sales goals; Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience; Reinforce customer service principles by coaching staff on their successes and challenges; Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals; Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Responsibilities
- Lead store team to achieve sales goals
- Coach staff on customer service and selling skills
- Maintain positive, fair store environment
Qualifications
- 2+ years retail leadership
- experience in sales and customer service
- ability to coach and motivate
Required Skills
customer service
sales coaching
team leadership
retail operations
staff development
Keywords
retail
store management
sales leadership
customer experience
Williams-Sonoma
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