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Assistant Store Manager - White House Black Market

White House Black Market Canton, Connecticut, US

About the Role

White House Black Market - 110 Albany Turnpike - Responsibilities: Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.; Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.; Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.

Responsibilities

  • - Supervise store associates and daily operations
  • - Ensure customer service and visual standards
  • - Manage schedules and payroll documentation

Qualifications

  • - Experience supervising retail staff
  • - Strong customer service
  • - Ability to manage schedules and payroll review

Benefits

- Employee discount
- Health benefits (if applicable)

Required Skills

customer service team supervision merchandising visual presentation inventory control

Keywords

retail management sales customer service visual merchandising

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