Assistant Store Manager - Union Gba-1
O'Reilly Automotive
San Jose, California, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training; Make sure telephone is answered according to company policy; Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area
Responsibilities
- Lead store team members to provide customer service
- Supervise customer service levels in showroom
- Assist store manager with goals, coaching, training
Qualifications
- Experience in retail management
- Strong leadership and communication
- Ability to manage store operations and security
Required Skills
customer service
team leadership
staff coaching
store operations
security procedures
Keywords
retail management
store operations
customer service
leadership
security
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