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Assistant Store Manager

O'Reilly Automotive Temple, Texas, US

About the Role

O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews; Perform all store opening/closing duties, including day end procedures and securing money/deposits

Responsibilities

  • Lead store team to deliver customer service
  • Supervise customer service levels in showroom
  • Assist in hiring and coaching team

Qualifications

  • Experience in retail or team leadership
  • Strong communication and coaching skills
  • Familiarity with hiring processes (recruiting/interviews) or equivalent

Required Skills

customer service team leadership recruiting coaching store operations

Keywords

retail team leadership store management customer service O'Reilly

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