Assistant Store Manager
O'Reilly Automotive
Temple, Texas, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews; Perform all store opening/closing duties, including day end procedures and securing money/deposits
Responsibilities
- Lead store team to deliver customer service
- Supervise customer service levels in showroom
- Assist in hiring and coaching team
Qualifications
- Experience in retail or team leadership
- Strong communication and coaching skills
- Familiarity with hiring processes (recruiting/interviews) or equivalent
Required Skills
customer service
team leadership
recruiting
coaching
store operations
Keywords
retail
team leadership
store management
customer service
O'Reilly
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