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Assistant Store Manager

O'Reilly Automotive Sidney, Ohio, US

About the Role

O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Work with the store manager to ensure the retail sales counter is adequately staffed; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews

Responsibilities

  • Lead the store team members in providing excellent customer service
  • Supervise the customer service levels on the retail showroom
  • Assist the store manager in setting team member goals, coaching/mentoring

Qualifications

  • Experience in retail management or supervisory role
  • Excellent communication and customer service skills
  • Hiring/recruiting experience

Required Skills

customer service team leadership staff development recruiting retail operations

Keywords

retail store management customer service team leadership hiring

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