Assistant Store Manager
O'Reilly Automotive
Sidney, Ohio, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Work with the store manager to ensure the retail sales counter is adequately staffed; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews
Responsibilities
- Lead the store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom
- Assist the store manager in setting team member goals, coaching/mentoring
Qualifications
- Experience in retail management or supervisory role
- Excellent communication and customer service skills
- Hiring/recruiting experience
Required Skills
customer service
team leadership
staff development
recruiting
retail operations
Keywords
retail
store management
customer service
team leadership
hiring
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