Assistant Store Manager
O'Reilly Automotive
Savannah, Georgia, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc); Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training
Responsibilities
- Lead the store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom
- Assist the store manager in setting team member goals
Qualifications
- Experience supervising retail staff
- Ability to coach/mentor team members
- Knowledge of customer service programs
Required Skills
customer service
team leadership
training/mentoring
retail operations
Keywords
store management
retail leadership
customer service
team development
O'Reilly Auto Parts
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