Assistant Store Manager
O'Reilly Automotive
El Paso, Texas, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and ensuring training is up to date; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates; Perform all store opening/closing duties, including day end procedures, securing money/deposits, and locking up
Responsibilities
- Lead store team to provide customer service
- Assist in hiring and training
- Perform store opening/closing duties
Qualifications
- 2+ years supervisory experience or similar
- customer service experience
- retail/OSD management knowledge
Required Skills
customer service leadership
team coaching
training and development
store operations
recruiting
Keywords
assistant manager
retail
store operations
customer service
leadership
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