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Assistant Store Manager

O'Reilly Automotive Bowling Green, Kentucky, US

About the Role

O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews

Responsibilities

  • Lead the store team members in providing excellent customer service
  • Supervise the customer service levels on the retail showroom
  • Assist the store manager in setting team member goals, providing feedback, coaching/mentoring

Qualifications

  • Experience in retail environment
  • Strong communication and leadership skills
  • Hiring or recruiting experience

Required Skills

customer service team leadership coaching staff scheduling recruiting

Keywords

retail store management customer service team leadership recruiting

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