Assistant Store Manager
O'Reilly Automotive
Bowling Green, Kentucky, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews
Responsibilities
- Lead the store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom
- Assist the store manager in setting team member goals, providing feedback, coaching/mentoring
Qualifications
- Experience in retail environment
- Strong communication and leadership skills
- Hiring or recruiting experience
Required Skills
customer service
team leadership
coaching
staff scheduling
recruiting
Keywords
retail
store management
customer service
team leadership
recruiting
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