Assistant Store Manager
O'Reilly Automotive
Augusta, Maine, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers.; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Responsibilities
- Lead the store team members in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom.
Qualifications
- Experience supervising customer service teams
- Leadership/mentoring skills
- Forecasting or goal setting experience
Required Skills
customer service
team leadership
coaching/mentoring
retail operations
training coordination
Keywords
store manager
retail management
customer service
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