Assistant Store Manager Ft
Lids
Washington, Pennsylvania, US
About the Role
Lids - - Responsibilities: Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.; Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.; Lead customer experience and KPI achievement, deliver exceptional customer service, and drive sales targets.; Open and close the store, manage cash handling and bank drops.; Maintain inventory accuracy and organize the backroom for efficiency.
Responsibilities
- Act as Manager on duty for scheduling issues and customer complaints
- Lead customer experience and KPI achievement
- Open and close the store and manage cash handling
Qualifications
- Minimum supervision in a leadership role
- Experience with retail operations preferred
Required Skills
customer service
sales targets
inventory management
leadership
cash handling
Keywords
store management
retail operations
assistant manager
customer service
KPI
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