Assistant Store Manager Ft
Lids
Omaha, Nebraska, US
About the Role
Lids - - Responsibilities: Act as Manager on duty for scheduling issues and customer complaints when Store Manager is not present.; Manage store associates through thorough use of training programs, goal setting, and regular follow up.; Assist in recruiting and training store personnel on proper store operations and procedures.; Lead customer experience to achieve KPIs and sales targets and deliver exceptional service.; Maintain store operations including cash handling and inventory audits.
Responsibilities
- Act as Manager on duty for scheduling issues and customer complaints when Store Manager is not present.
- Lead customer experience to achieve KPIs and sales targets and deliver exceptional service.
- Maintain store operations including cash handling and inventory audits.
Qualifications
- Bachelor or equivalent experience (if stated)
- Experience in retail management or supervisory role
- Strong communication and leadership skills
Required Skills
customer service
leadership
inventory management
training
coaching
Keywords
retail
store management
KPIs
customer experience
training
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