Assistant Store Manager - Customer Experience
PetSmart,
Covington, Louisiana, US
About the Role
PetSmart, Inc. - - Responsibilities: Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy; Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets; Manages expenses such as labor and supplies and any other relevant store metrics; Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating; Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions
Responsibilities
- Lead associate and customer/pet parent experience
- Oversee store operations to meet P&L targets
- Manage recruitment and performance of team
Qualifications
- Bachelor's degree or equivalent experience
- 2+ years retail management experience
- Experience in pet retail is a plus
Required Skills
customer experience
team leadership
P&L management
recruiting
store operations
Interested in this role?
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