Assistant Store Manager - Computer Services
Micro Center
Chicago, Illinois, US
About the Role
Micro Center - 2645 North Elston Avenue - Responsibilities: Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level; Consistently achieve customer satisfaction, sales, productivity and expense goals of the service repair shop; Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification); Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated; Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
Responsibilities
- Maintain orderly operation and safety of all areas of responsibility
- Develop and coach associates in customer satisfaction and product knowledge
- Manage staffing, orientation and training
Qualifications
- CompTIA A+
- Apple Certification
- customer service
Required Skills
customer service
sales
product knowledge
solution selling
certifications
Keywords
store management
retail operations
computer services
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
4 days ago
Location
Chicago, Illinois, US
Job Type
Full-time
Work Mode
Onsite
Experience
1-3 years
Category
Retail store management, Retail operations assistant store manager, Technology services computer repair
About the Company
M
Micro Center
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