Assistant Manager, Retail & Production
Krispy Kreme
Newport News, Virginia, US
About the Role
Krispy Kreme - - Responsibilities: Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork; Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members; Maintain knowledge of products and current promotions; Assist with in-shop accounting functions, including cash handling, corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control; Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment
Responsibilities
- Manage and develop a customer-focused team
- Support GM with recruitment and onboarding
- Oversee in-shop operations and accounting functions
Qualifications
- Bachelor/associate degree not specified
- Experience in retail/production is implied
- Leadership and coaching experience
Required Skills
team leadership
coaching
inventory control
cash handling
POS proficiency
Keywords
retail management
production operations
team supervision
customer service
inventory control
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