Assistant Manager
Long John Silver's
Mesquite, Texas, US
About the Role
Long John Silver's - 1414 North Town East Boulevard - Responsibilities: Guarantees 100% satisfaction for every LJS guest.; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.; Inspires and motivates Crew Members and restaurant management to exceed performance expectations.; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback.; Ensures optimal staffing levels to consistently meet guest service needs.
Responsibilities
- Guards 100% guest satisfaction
- Resolves customer concerns using BAM!
- Inspires crew and management to exceed performance
Required Skills
customer service
team leadership
staffing optimization
VOC feedback
problem solving
Interested in this role?
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