Assistant Manager
Long John Silver's
Cedar Rapids, Iowa, US
About the Role
Long John Silver's - 2630 Williams Blvd SW - Responsibilities: Guarantess 100% satisfaction for every LJS guest.; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.; Inspires and motivates Crew Members and restaurant management to exceed performance expectations.; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback.; Ensures optimal staffing levels to consistently meet guest service needs.
Responsibilities
- Lead restaurant team to meet guest service goals
- Resolve customer concerns and ensure satisfaction
- Inspire crew and management to exceed performance
Required Skills
customer service
staff leadership
VOC feedback
staffing optimization
team motivation
Keywords
restaurant
assistant manager
LJS
customer service
leadership
Interested in this role?
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