Assistant Manager
Long John Silver's
Big Spring, Texas, US
About the Role
Long John Silver's - - Responsibilities: Guards 100% satisfaction for every LJS guest; Resolves customer concerns promptly using BAM to ensure they leave happy and satisfied; Inspires and motivates Crew Members and restaurant management to exceed performance expectations; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback; Ensures optimal staffing levels to consistently meet guest service needs
Responsibilities
- Lead team in guest service
- Motivate staff and manage VOC feedback
- Ensure staffing levels to meet guest needs
Qualifications
- Experience in customer service
- Ability to motivate team
- Leadership skills
Required Skills
customer service
team leadership
VOC feedback
staffing
communication
Keywords
Assistant Manager
restaurant
leadership
customer satisfaction
staff management
Interested in this role?
Apply now and take the next step in your career.